Improve Workforce Efficiency

Course #: X26
Duration: 6 hours
What Students Learn: This course provides a comprehensive introduction to the telephone network from the invention of the telephone to the impact of divestiture and the Telecommunications Reform Act of 1996. Students will learn about the components of a telecommunications network and compare the differences between digital and analog transmission systems. The course explores the communications process by describing transmission systems (digital vs. analog), wiring connections and telephone equipment, and how they impact telecommunications expenses. This course is useful for those new to the telecommunications industry and for those needing to learn more about the impact of deregulation on the industry.

Course #: X27
Duration: 10 hours
Course Prerequisites: Public Telephone Network (X26)
What Students Learn: This course focuses on the interplay between data communications and the telephone network. Data communications concepts and terms are discussed in user-friendly, easy to understand language. As the line between telecommunications and data communications becomes more interrelated, it is important for the networking professional and equipment and services vendors to better understand data communications. Explanations of modems, CSU/DSU, multiplexors and LANs are simplified for the non-engineering professional. Upon completion, you'll have a better appreciation and understanding of how voice, data and visual images are transmitted.

Course #: X30
Duration: 10 hours
Course Prerequisites: Telecommunications Technologies (X27)
What Students Learn: This course is essential for all telecommunications professionals because it focuses on communications services offered by the industry developers. It is appropriate for network managers, technical support staff, network designers, and equipment and services vendors. Signaling systems, and the various platforms on which they operate continue to make new features and services available. The course discusses the advanced network features that result in increased speed and greater traffic control. Students will learn about ISDN including a practical guide to setting up and running with ISDN. Packet-switching technologies and how they allow for the maximum use of communication networks are examined. The course compares digital transmission services, packet switched services and cell switched services. Students will learn about the technology and applications for leased lines including T1/T3 carrier services, high speed broadband services including ATM, Frame Relay, SMDS, X.25 packet switching, digital services including ISDN, and the latest xDSL family of services. Wireless communications choices, including cell phones, satellite networks and wireless LANs are also discussed. A practical case study is included in this course.

Course #: X50
Duration: 10 hours
Course Prerequisites: Communications Services (X30)
What Students Learn: This course provides an overview and technical introduction to Integrated Services Digital Network (ISDN). Students will gain the practical knowledge to plan and evaluate ISDN for your organization. Students will learn about ISDN capabilities, BRI vs. PRI service option, ISDN ordering codes and equipment necessary to deliver ISDN to the desktop computer. The course describes the applications for voice, data and video applications utilizing ISDN including Internet access. Students will learn about the latest xDSL high speed digital services and ISDN standards. It is essential for people involved in designing, evaluating, installing, operating, or maintaining telecommunications networks. PBX administrators, project managers, ISDN service providers, equipment and service technicians, and network managers are job titles that can benefit from this course.

Course #: X45
Duration: 10 hours
What Students Learn: From client/server to corporate intranets, students will learn how data communications is changing the world we live in. This course emphasizes enterprise networking solutions. Topics covered include components, concepts and definitions, protocols, types of networks and network architecture. Students will learn about PCs, modems, CSU/DSU, multiplexors, concentrators and front ends. Transmission technologies including sync/async, analog/digital and packet switching are covered. Students will learn about X.25, PC, mainframe and TCP/IP protocols and error correction/detection. Characteristics of switched, private line, packet, LANs and satellite networks are covered. An in-depth look at the OSI model and IBM's System Network Architecture (SNA) is presented.

Course #: X46
Duration: 10 hours
Course Prerequisites: Data Communications: Basics (X45)
What Students Learn: This course covers wide area and local area networking technologies, services, pricing considerations for switched (telephone and ISDN), analog and digital private lines including T1 and T3 services, packet-switched and satellite networks. Learn about design considerations for local area networks and LAN interconnections. Students will learn how the public telephone network works. A comparison of the latest broadband networks including frame relay, SMDS, ATM and SONET is discussed. Students will learn about the impact of Digital Subscriber Lines (xDSL) technologies. An introduction to the Internet and World Wide Web is included.

Course #: X47
Duration: 10 hours
Course Prerequisites: Data Communications: Basics (X45); Data Communications: Networks (X46)
What Students Learn: This course focuses on the components and equipment used in networks and internetworking. Components and equipment described include PCs and terminals, modems, ISDN terminal adapters, DSU/CSU, muxes, concentrators, cluster controllers, protocol converters, front ends, routers, bridges, gateways, and communications processors and adapters. Students will learn which modems let users take advantage of the latest technologies including Digital Subscriber Lines, cable modems, wireless modems and 56 KBPS modems. Students will learn about the conversions necessary to enable a data communications system to run efficiently. Different types of testing equipment for successful network management is also covered.

Course #: X51
Duration: 10 hours
Course Prerequisites: Data Communications: Equipment (X47)
What Students Learn: This in-depth course describes the protocols which makes data communications possible. Detailed topics covered are; information exchange procedures, information synchronization, error detection and correction, network design factors, network architectures including OSI, SNA, and DECNET. The concepts, technical aspects and performance issues associated with the following protocols are covered: BISYNC, SYNC, SDLC, HDLC and DDCMP.

Course #: X52
Duration: 10 hours
Course Prerequisites: Data Communications: Protocols (X51)
What Students Learn: This course covers the X.25 packet protocol relating to data communications in detail. A description of the X.25 packet interface, HDLC (LAPB) and physical interface standards is presented. Covers frame relay, ISDN, and how they influence X.25 usage. Topics covered include packet switching, network architectures, architecture operation, layer 1 (physical interface), layer 2 (link protocols/HDLC), layer 3 (X.25), related packet standards, layer 4 (X.224/PAD). This course covers how to implement X.25 in your organization and how X.25 relates to frame relay and ISDN.

Course #: X101
Duration: 8 hours
What Students Learn: This course provides students with the knowledge and skills needed to develop a strong foundation in network technologies. This course covers basic networking terms and concepts. Students will learn the difference between peer and server based networks. You will learn about the different types of servers. You will explore network topologies and discover which type of network media is right for your organization's network. This introductory course is tailored for the professional or technical student new to networking. Managers who need to communicate with their information technology personnel will find this course beneficial.

Course #: X102
Duration: 8 hours
Course Prerequisites: Fundamentals of Networking PCs (X101)
What Students Learn: Network Technologies teaches students about the technologies that make networking possible. This course emphasizes the interconnection between Local Area Networks (LANs) and Wide Area Networks (WANs). You will learn about interconnection methods and devices that enable internetworking. Course content describes the relationship between the OSI Model, 802x standards, protocols, and network architecture. You will learn about today's most important network protocols and networking operating systems. Internet, intranet, and popular communication services are also discussed. This course will provide new students and professionals with a strong foundation in network technologies. Managers who need to communicate with information technology personnel will find this course beneficial.

Course #: X48
Duration: 10 hours
Course Prerequisites: Fundamentals of Networking PCs (X101); Network Technologies (X102)
What Students Learn: This course provides students with the fundamental knowledge to select, configure and implement Local Area Networks (LANs). LANs are an essential part of networking in companies today. What are the characteristics of LANs? What kind of hardware and software is needed? What benefits are derived from a LAN? How do server-based LANs and peer-to-peer LANs differ? This course provides answers to these questions and others. Students will learn about topologies, transmission media, the OSI model and IEEE specifications, and resource sharing.

Course #: X49
Duration: 10 hours
Course Prerequisites: Fundamentals of Networking PCs (X101); Network Technologies (X102); Local Area Networks Fundamentals (X48)
What Students Learn: This course provides information and knowledge covering Local Area Network (LAN) LAN-to-LAN connections and LAN to Wide Area Network (WAN) connections. Learn about bridges, routers, switches, gateways, resource sharing devices and network operating systems. Compare technologies and services including PBX, optical fiber, T1/E1 digital circuits, and X.25 packet switched networks. This course explores the four broadband technologies: Frame Relay, SMDS, SONET and ATM. A brief introduction to the World Wide Web is included.

Course #: VB69XX
Duration: 1.33 hours
What Students Learn: This course is an introduction to networking technology. It covers a number of essential concepts that all professionals who work with computer networks need to understand. It examines various types of networks and the basic components needed to make them funtion properly.
Components: Networking Concepts (VB6901); Networking Design Essentials (VB6902); Network Modeling (VB6903); Protocols and Architecture (VB6904)

Course #: X103
Duration: 18 hours
Course Prerequisites: Fundamentals of Networking PCs (X101); Network Technologies (X102); Local Area Networks Fundamentals (X48); Local Area Networks Interconnections (X49)
What Students Learn: This course is for people who needs to be a productive Linux user including network administrators, managers, system analysts, programmers, end users, and business professionals. The course provides many hands-on Linux simulations. This CBT provides a basic understanding of the Linux operating system and how to use it. Topics covered include an overview of Linux, login/logout, file access privileges, commands, file structure, tools, shell concepts, shell scripts, error messages, network security and more. After completing this course, students will be able to use Linux in their jobs.

Course #: X54
Duration: 10 hours
Course Prerequisites: Fundamentals of Networking PCs (X101); Network Technologies (X102); Local Area Networks Fundamentals (X48); Local Area Networks Interconnections (X49)
What Students Learn: This course provides basic information on local area networks for Novell NetWare. administrators and users. Students will learn about various hardware and software components of a network and how they operate. This course covers topics such as why use a LAN; logging in and out; file structure; network topologies, and; LAN selection. Through interactive simulations, students will log in and out, send messages and activate the network operating system. This course applies to the Novell 4.11 and Novell 3.1x versions of NetWare.

Course #: X62
Duration: 12 hours
Course Prerequisites: Understanding LANs for NetWare Administrators and Users (X54)
What Students Learn: This course covers file system configuration, servers and volumes, network design, and user and security management at the file directory, user, and file server levels. NetWare operating software components, and file and directory management techniques are also described.

Course #: X68
Duration: 12 hours
Course Prerequisites: Novell NetWare (3.1x) System Administration, Part 1: Fundamentals, File Structure and Security (X62); Understanding LANs for NetWare Administrators and Users (X54)
What Students Learn: This course covers the more advanced network administration topics such as network printing. Students will learn how to set up and manage print servers and print queues. Students will learn to write different types of log in scripts and create user menus. Console commands are also covered.

Course #: X31
Duration: 18 hours
Course Prerequisites: Fundamentals of Networking PCs (X101); Network Technologies (X102); Local Area Networks Fundamentals (X48); Local Area Networks Interconnections (X49)
What Students Learn: This course is for people who need to become a productive UNIX user including network administrators, managers, system analysts, programmers and business professionals. Learn by doing in this practical course filled with hands-on UNIX simulations. This course provides a basic understanding of the UNIX operating system and how to use it. An overview of UNIX. login/logout, file access privileges, commands, file structure, tools shell concepts and scripts, and security is presented.

Course #: X119
Duration: 12 hours
Course Prerequisites: Fundamentals of Networking PCs (X101); Network Technologies (X102); Local Area Networks Fundamentals (X48); Local Area Networks Interconnections (X49)
What Students Learn: This course prepares students for the Windows NT environment by teaching the terms and concepts of the NT operating system. It is particularly useful for network professionals new to the NT environment who may or may not have experience with another network. Focus is provided at both the workstation and server levels. The general features of NT are discussed, the built-in protocol suites and the differences between workstation and server. The course covers an overview of logging in and out, printing, NT LAN management, security and the NT file system.

Course #: X150
Duration: 12 hours
Course Prerequisites: Fundamentals of Networking PCs (X101); Network Technologies (X102); Local Area Networks Fundamentals (X48); Local Area Networks Interconnections (X49)
What Students Learn: This practical, hands-on course will train students to perform the responsibilities of a Windows NT administrator. Through the use of computer simulations, this course emphasizes day-to-day network administration tasks. It teaches skills such as adding a new user, creating groups, print management, setting up account policies, and how to give users access to the file system. How to issue shared folder and NTFS permissions are covered. Students will also learn how to set up and manage network printing.

Course #: X104
Duration: 12 hours
Course Prerequisites: Local Area Networks Fundamentals (X48); Local Area Networks Interconnections (X49)
What Students Learn: Network Plus, Part 1 introduces students to important networking terminology and concepts. People will learn about different types of networks and servers. The course describes the cabling used in constructing networks. The course content introduces network topologies, the role of network architectures, the OSI model and 802x specifications. A description of networking protocols and the worldwide TCP/IP protocol is included.

Course #: X105
Duration: 12 hours
Course Prerequisites: Network Plus (+), Part 1 (X104); Local Area Networks Fundamentals (X48); Local Area Networks Interconnections (X49)
What Students Learn: This course is the second part of the Network Plus series. This course explains the TCP/IP utilities in understandable concepts. Students will learn; how to interconnect networks; about the operating systems that run on today's networks; how intranets and the Internet can fit into your organization's strategies; and how file systems are structured. Additional content covers network security, dusaster recovery, and how to troubleshoot problems in your networks.